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Technical Assistant I

Location: Pasadena, CA, United States
Date Posted: Nov 8, 2023

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Job Description

Marketing Statement

About Tokio Marine:

Tokio Marine has been conducting business in the U.S. market for over a century and we are licensed in all states, Puerto Rico and the District of Columbia, and write all major lines of Commercial Property and Casualty Insurance. We provide unique insurance and risk management tools from our experienced staff of account executives, underwriters and loss prevention engineers and fair and timely claim settlement from a skilled team of claim professionals. We work with major brokers and leading independent insurance agents throughout the United States to serve the world's largest and most distinguished organizations.

We are committed to creating value for our customers by providing ANSHIN (safety, security and peace of mind). We strive to be creative and passionate as we work towards our long-term success.

Tokio Marine Holdings is Japan's oldest, and one of the largest property and casualty insurers. Founded in 1879, TMNF operates worldwide in 47 countries. With annual revenues of approximately $50 billion and an A.M. Best rating of A++, one of the highest in the industry, we are one of the top 20 insurance providers worldwide.


Job Summary:

Work with and assist the Underwriters, Technical Assistants and Assistant Managers in achieving production, time service, quality and regulatory compliance goals.

Essential Job Functions:

  • Rate and issue ISO Property, Inland Marine, Crime, General Liability, and Automobile lines of business in current policy rating and issuance system following current TMM rules/filings and guidelines and underwriter's instructions.
  • Use the Commercial Lines Manual and other ISONet products to confirm and apply ISO rating rules and forms procedures.
  • Rate and issue Workers Compensation Guaranteed Cost policies following current TMM rules/filings and guidelines and underwriter's instructions.
  • Use the applicable Bureau websites to confirm and apply regulatory rating rules and forms procedures.
  • Use Corporate Underwriting Resource Portal (ex. specific Rating Tools) and other TMM related resources to select the applicable rate versions and apply TMM rules and filings.
  • Perform basic loss analysis to determine eligibility and application of experience rating.
  • Process non-renewals, cancellations, reinstatements, new business and renewals quotes, new business and renewals issuance, endorsements, and reporting forms per the instructions of the underwriters.
  • Process reinsurance documentation including system entry to capture the transaction.
  • Perform the following tasks:  1. OFAC checks; 2. Pull Workers Compensation experience modification information and inspection; 3. Run DandB reports as requested.
  • Prepare policy for mailing and mail within required time frames.
  • Process supporting documents including but not limited to Workers Compensation filings (regulatory filings both electronic and manual) and posting notices; Automobile DMV filings, etc.
  • Complete all required TMM documentation including but not limited to the following: RMS, MyTMM, FICOH, RapidSure, OnBase and TED Portal.
  • Update any TMM internal logs per the direction of your Supervisor/Manager.
  • Participate in any internal audits.
  • Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at company.
  • Conform to the specified authority statement provided by management.


  • College Degree preferred.
  • 2 years or more of technical assistant/rating commercial underwriting experience.
  • Strong PC skills, with a focus on Word and Excel
  • Strong oral and written communication skills           
  • Strong multitasking skills

Salary range of $49k - $62k. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.

TMA believes the perfect candidate is more than just a resume. If you don't meet every single requirement, but are still interested in the job, please apply.

EEO Statement

Tokio Marine Management is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, or sexual orientation.

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