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Senior Adjuster MCD LA

Location: PASADENA, CA, United States
Date Posted: Oct 5, 2022

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Job Description

Marketing Statement

TM Claims Service (TMCS) is an independent global claims management firm established in 1987 to provide clients with a broad range of claims-related services in the areas of transportation, product liability and overseas travel accident insurance. As part of the Tokio Marine Group of companies TM Claims Service provides claims handling services throughout the US and the Americas. Founded in 1879, Tokio Marine is recognized as Japan’s oldest insurer and one of the largest insurance groups in the world. Tokio Marine has offices in 38 countries staffed by more than 15,000 employees outside of Japan.

Duties

Job Summary:

Adjustment of Marine and Inland Marine claims inclusive of surveyor appointment, reserve notification, and file maintenance via manual and/or computer entry.  Understanding of claims relative to loss history and application of special claims procedures as may be required for individual accounts.  Responsible for pursueing recovery against liable carriers.  A Senior Adjuster is aware of the total department operation and should assist in all operationsal aspects of the work flow of the department

Essential Job Functions:

  1. Process and adjust ocean and inland marine claims.
  2. Determine liability and /or necessity of surveyor.
  3. Communicate and maintain relations with outside parties such as clients and insureds.
  4. Control the department's case management, shipment manifest details and damage prevention methods.    
  5. Responsible for protecting all rights against third parties and/or responsible parties which may be liable.  Such responsibility may include direct recovery handling.
  6. Prepare and present loss history reports and necessary presentations to all clients.
  7. Provide guidance and assistance to team members as needed.
  8. Coordinate PMS or Computer operation within the department inclusive of data entry.
  9. Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company.     

Qualifications

Qualifications:

-     College degree preferred

-     Extensive Insurance Adjustment experience requried 

-     Strong PC skills, including Word and Excel

-     Ability to work a part of a team

-     Must have at least four years of experience as Marine Claims Adjuster or six years of claims handling experience

-     State adjusters license preferred

-     Strong written and oral communication skills

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 

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